An experienced consultant in hospitality technology

About us

Hôtel Conseil is a brand created in 2001 by Guilain Denisselle for his consulting activities. Over time, and taking into account his experiences, he specialized in the topics of technology and distribution in the hotel and tourism industry.
Fan of the theory "the wheel already exists, no need to reinvent it", Guilain Denisselle brings pragmatic and modular solutions to his customers.
Experience... The first hotel portal with real-time hotel booking Guilain Denisselle collaborated with (...)

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For hotel chains & vendors

We help hotel chains to rationalize their technological puzzle to find the global vision of their technology to help them transform their IT and culture to become customer centric native to help them (re)define their customer journey to help them eliminate friction points to accompany them in the conduct & implementation of the project
We help service providers: technology vendor, startup, service provider ... to rationalize their products to ensure the product-maturity of the market (...)

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For hotels

Amongst available pices of technology, chose one to fit into the existing puzzle or replace another piece is a real headache : is it compatible with the the puzzle? does it fluidify the customer journey? does it solve friction points? does it help increase the hotel’s revenue? does it ease the staff in their daily tasks? etc...
But above all is it reasonable in the state of my current IT infrastructure? of my staff? of my product?
These are sample questions that an experienced consultant (...)

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PMS study

Guilain Denisselle has identified approx. 50 PMS on the French market. Are excluded the PMS: that are not translated into French that have no support during French office hours that have no support in French language that do not comply with French laws, of which the NF525 about invoice integrity
The study is not for sale anymore.

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